Frequently Asked Questions
How do I register with ePayment myAccount?
You will be automatically registered to PayU myAccount service when you first place an order in the PayU network. You can retrieve your login credentials using the ‚‚Retrieve password’’ function here:
BRD ePayment Debit Card
The transaction stopped before being accomplished. What happens now?
If you haven’t received any confirmation from PayU (via email or visual) we invite you to contact our technical department at phone number +40 21 321 29 65 or email
Este posibil sa primesc cereri de documente cu caracter confidential din partea PayU?
Cum pot face diferenta intre pagina reala PayU si o copie destinata furturilor de identitate?
Sfaturi pentru siguranta pe Internet
Why does PayU appear on my credit card statement?
This section allows you to track one of your transactions, made through PayU system and receive its details.
Continue to order lookup