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Frequently Asked Questions
  • Does my card information remain on the ePayment servers?
     

    • No! Data from Mastercard or VISA cards are introduced directly in the bank’s system. Information from other cards is encrypted before being stocked, after specific algorithms, on media physically separated from those with online access. These data are kept only for the maximum period of time in which the cardholder can ask for a charge back.

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Order lookup
Why does PayU appear on my credit card statement?
This section allows you to track one of your transactions, made through PayU system and receive its details.