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Frequently Asked Questions
  • How can I cancel an order?
     

    • In order to cancel an order, no matter the payment option, you have to contact the merchant you placed your order with, giving all the details regarding the transaction. You will soon receive an e-mail that will confirm payment cancellation.

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Order lookup
Why does PayU appear on my credit card statement?
This section allows you to track one of your transactions, made through PayU system and receive its details.