Customer Support Area
The advantages of having a customer account
- Print a receipt for your order
- Re-download products purchased from an PayU web store
- Request serial numbers from a publisher
How to create an account?
How do I register with PayU myAccount?
You will be automatically registered to PayU myAccount service when you first place an order in the PayU network. You can retrieve your login credentials using the ‚‚Retrieve password’’ function here:
Frequently Asked Questions
BRD ePayment Debit Card
How safe are online transactions?
Why am I asked for personal information?
Are my data confidential?
Does my card information remain on the ePayment servers?
About 3D Secure
The transaction stopped before being accomplished. What happens now?
Este posibil sa primesc cereri de documente cu caracter confidential din partea PayU?
Cum pot face diferenta intre pagina reala PayU si o copie destinata furturilor de identitate?
Sfaturi pentru siguranta pe Internet
Your Order Status
This section allows you to track one of your orders and view its status in real time.
Why does PayU appear on my credit card statement?
This section allows you to track one of your transactions, made through PayU system and receive its details.
Continue to order lookup